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Long-Term Care
Long-Term Care (LTC) is a Medicaid program that can provide home care, assisted living, home-delivered meals, physical therapy and more. LTC helps older adults and people with disabilities live at home for as long as they can. Health plans arrange support services based on a person’s unique needs.
Find out if you or a family member qualifies
Call us at 1-844-645-7371 (TTY: 711). You can call Monday through Friday, 8 AM to 7 PM.
Call us at 1-844-645-7371 (TTY: 711). You can call Monday through Friday, 8 AM to 7 PM.
What are LTC services?
What are LTC services?
LTC services include help with personal and health care needs, like the activities of daily living:
- Cooking and eating
- Using the toilet, taking baths, grooming and getting dressed
- Walking and getting up and down from a seated position
- Managing medication
- Doing laundry and light housekeeping
- Transportation and shopping for supplies
To learn more about LTC services, you can check your member handbook.
Care management
Care management
If you qualify, we’ll assign you a case manager. They’ll visit you in person or check in with you on the phone or in other ways. They’ll get to know you and find out your needs by working with you and your:
- Friends
- Family
- Providers
You can call your case manager at any time for help. Your family and friends can also be present when your case manager visits.
Who can enroll in LTC?
Who can enroll in LTC?
You may qualify for LTC services if you live in Florida and need a higher level of care. You can get LTC benefits from the comfort of your home or assisted living center. You don’t need to live in a nursing home or other facility. Talk with your case manager about the services you may be able to receive.
To qualify for LTC services, you must:
- Be 18 years or older
- Be eligible for Medicaid
- Be screened for LTC eligibility
- Need long-term services and support and/or a nursing home level of care
- Meet hospital level of care if you have cystic fibrosis
If you think you need or qualify for LTC benefits, the first step is to enroll in Medicaid. After you’ve been approved for Medicaid, the state will send you a letter letting you know if you’ve been approved for LTC benefits.
Participant-Direction Option
Participant-Direction Option
What is Participant-Direction Option (PDO)?
PDO allows you to make choices about your care. With PDO, you can hire and direct your own caregivers to meet your needs for qualified services.
How can PDO help you?
More control: You choose who helps you and when they come.
Custom care: You get support that fits you and your life.
Comfort and confidence: You get care that works best for you and your goals.
We’ll help guide you, explain your choices and set up a plan. And we’ll focus on what matters most to you.
Need to learn more about PDO?
Just contact your case manager for more info.
Helpful info
Agency for Health Care Administration (AHCA)
Legal notices
Aetna Better Health of Florida is a managed care plan with a Florida Medicaid contract. The benefit information provided is a brief summary, not a complete, description of benefits. For more information, contact Aetna Better Health of Florida. Limitations, copayments and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or copayments/coinsurance may change.
Aetna Better Health of Florida offers Medicaid Managed Medical Assistance (MMA) and Long-Term Care (LTC) in these counties: Region D (formerly Region 6) — Hardee, Highlands, Hillsborough, Manatee and Polk; Region E (formerly Region 7) — Brevard, Orange, Osceola and Seminole; and Region I (formerly Region 11) — Miami-Dade and Monroe. We offer Florida Healthy Kids (FHK) statewide.