Member materials and forms

Member handbook ― English (PDF) | Spanish (PDF)

Managed long-term services and supports (MLTSS) handbook — English (PDF) | Spanish (PDF)

Hello to Health magazine — English (PDF) | Spanish (PDF)

Online appointment assistance request form

Appointment assistance request form —  English (PDF) | Spanish (PDF)

The Appointment Assistance Request Form can be mailed to the address below:

Aetna Better Health of New Jersey - Appointment Assistance Request

3 Independence Way, Suite 104

Princeton, New Jersey 08540-6626

Transition of care form — English (PDF) | Spanish (PDF)

Online grievance and appeal form

Online fraud, waste and abuse form

Authorization to Release Protect Health Information (PHI) — English (PDF) | Spanish (PDF)

Authorization to Release Psychotherapy Notes —  English (PDF) | Spanish (PDF)

Protected Health Information (PHI) Access  Request —  English (PDF)  | Spanish (PDF)

Request for Accounting of Disclosures of Protected Health Information (PHI) —  English (PDF)  | Spanish (PDF)

Removal of Authorization Previously Given to Aetna —  English (PDF)  | Spanish (PDF)