A request for PA doesn’t guarantee payment. We can’t reimburse you for unauthorized services. You can make requesting PA easier with these tips:
Online
Ask for PA through our Provider Portal.
By phone
Ask for PA by calling us at 1-866-874-2567 (TTY: 711).
By fax
Download our Medicaid PA request form (PDF). Then, fax it to us at 866-603-5535
And be sure to add any supporting materials for the review.
Online
Ask for PA through our Provider Portal.
By phone
Ask for PA by calling us at 1-855-676-5772 (TTY: 711).
By fax
Download our Medicare-Medicaid (Aetna Better Health Premier Plan) PA request form (PDF). Then, fax it to us at 1-844-241-2495.
And be sure to add any supporting materials for the review.
Aetna Better Health does not provide the info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward.
CVS Health® provides the info on the next page. Aetna® is part of the CVS Health family of companies. If you want to stay on our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to CVS.com.
Another group or vendor provides the info on the next page. If you don’t want to leave Aetna Better Health® of Michigan, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward.
Aetna Better Health provides the general info on the next page. If you don’t want to leave your state site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to the main Aetna® Medicaid website.
You’re going to the provider website. It has info for health care providers. If you don’t want to leave the member site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to the provider website.
Aetna Better Health provides the general info on the next page. If you don’t want to leave your state site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to the main Aetna® Medicaid website.
Michigan Department of Health and Human Services (MDHHS) provides the info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward.
Aetna® provides info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to Aetna.com.
Aetna® provides info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to Aetna.com.
Receiving calls and/or text messages from Aetna Better Health® of Michigan that are informational and relate to my health and benefits. I understand that my information will be used in accordance with my plan notice of privacy practices.
If you’re an Aetna Better Health of Michigan Medicaid plan member:
You’re on the right page. Just choose the “X” in the upper right corner to close this message.
If you’re an Aetna Better Health Premier Plan (Medicare-Medicaid Plan) member:
You’ll want to switch to your plan’s home page. Choose “Medicare-Medicaid plan home page” to move forward.
Once you’re on the page, be sure to bookmark it to your browser so that you can return to it at any time.
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