Skip to main content

Welcome providers

At Aetna Better Health® of Illinois, we’re changing the way people get Medicaid coverage. On this page, you’ll find resources for physicians, administrators and health care professionals who are part of our network. 

Would you like to become a network provider?

Join our network

Already a provider?

Choose helpful links for the most common things providers search for on this page.

Getting started

Here are some helpful provider links if you’re new to our network.

About Aetna Better Health of Illinois

We are proud to be members of your community, living and working right here in Illinois. Aetna® is one of the nation’s leading health care companies and a part of the CVS Health® family. Our combined national experience sets us apart with:

 

  • Over 30 years of serving Medicaid populations

  • More than 1.8 million members, including children, adults, and adults and children living with disabilities or other serious health conditions

Go to the Aetna Better Health website to learn more.

Need help or have questions?We’ve got your back.

Get connected 

Find important contact information.

Working with us

 

 

Grievances and appeals

Learn more about filing a grievance or an appeal.

Claims

Learn more about how to submit and check the status of claims.

Prior authorization

Learn how to request prior authorization.

NCQA Health plan 5 star
NCQA Health Equity

Also of interest:

You’re on your way to CVS.com

CVS Health® provides the info on the next page. Aetna® is part of the CVS Health family of companies. If you want to stay on our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to CVS.com.

Go on

You’re about to leave the Aetna Better Health® of Illinois website

Aetna Better Health of Illinois is not responsible or liable for content, accuracy or privacy practices of linked sites or for products or services described on these sites. If you did not intend to leave our site, click or tap the "x" in the upper right-hand corner.

Go on to next website

You’re about to leave Aetna Better Health® of Illinois

This link will take you to the main Aetna® Medicaid website (AetnaBetterHealth.com). Aetna Better Health of Illinois is not responsible or liable for this specific content.

Continue to main site

You’re about to leave the member website

This link will take you to the Aetna Better Health® of Illinois provider website. It contains information for health care professionals. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.

Continue to the provider site

You’re about to leave the member website

This link will take you to the Aetna Better Health® of Illinois vendor website. It contains information for our vendors. If you don't want to leave the member site, click or tap the "x" in the upper right-hand corner.

Continue to the vendor site

By Clicking Submit I Agree To The Following:

Receiving calls and/or text messages from Aetna Better Health® of Illinois that are informational and relate to my health and benefits. I understand that my information will be used in accordance with my plan notice of privacy practices. 

Submit

You’re now leaving Aetna Better Health®

Aetna® provides info on the next page. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. Or choose “Go on” to move forward to Aetna.com.

Go on