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Your privacy rights

Privacy notice

Aetna Better Health® of Louisiana is required by law to keep your health information private. Please take a second to read the “Notice of privacy practices” below. It explains how we use your health information and the circumstances when we might give it out. It also explains our duties and your rights.

 

Aetna Better Health® of Louisiana may collect information such as race, ethnicity, language, sexual orientation, gender identity, and disability.  Other information may include food, financial needs, transportation access, housing needs, barriers to health, other social needs.

Website privacy statement

We’re committed to protecting our members’ privacy. Our goal is to provide a safe, secure user experience. You can learn more about our commitment to your privacy by reading our "Web privacy statement."

Electronic privacy

We only use or disclose your protected health information (PHI) in accordance with state and federal law. PHI is any information that Aetna has about your health that can identify you. This information can be in any format. If you have any questions or concerns about our privacy statements, you can reach us on our "Contact us" page.

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